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Keywords: Customer worth
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Journal Articles
Benchmarking: An International Journal (2015) 22 (6): 1096–1114.
Published: 03 August 2015
... by considering feature cost and customer worth for that feature. Automobile car has been selected as an example to demonstrate the methodology, where features data were collected from dealers and customer worth data were obtained by random generation method. Findings – Methodology facilitates creation...

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