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Keywords: Hotel environmental practices
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Journal Articles
Analysis of the gap between self-reported and actual pro-environmental behaviors of hotel customers
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Consumer Behavior in Tourism and Hospitality (2025) 20 (1): 88–103.
Published: 06 January 2025
... accommodation details. These details were then cross-checked against reports from housekeeping and maintenance teams. In the second part of the study customers’ PEBs were categorized according to the common main areas of hotel environmental practices (e.g. energy efficiency, water saving), and included...
