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Keywords: Repurchase intent
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Journal Articles
European Journal of Management Studies (2023) 28 (1): 49–68.
Published: 01 February 2023
... perceptions is of key importance. Design/methodology/approach A survey was completed to assess customer-centric measures including customer satisfaction, repurchase intent, value for money, willingness to recommend, overall performance in terms of meeting expectations, relationship quality and skiing...
