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Keywords: Harrods
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Journal Articles
Harrods opts for drama‐based learning
Available to Purchase
Human Resource Management International Digest (2002) 10 (4): 21–23.
Published: 01 July 2002
... Harrods, the luxury‐store group, has used drama‐based learning to bring a new dimension to presentation‐skills training for its managers – focussing on the personal presence, energy and enthusiasm of the presenter – and to help its menswear department to deliver excellent service. With 22...
