BNFL deploys e-learning to increase security awareness
British Nuclear Fuels plc (BNFL) has turned to e-learning to deliver critical messages about the growing threat of international terrorism and the consequential increased regulations. The organization rejected traditional classroom learning as being too time consuming, costly and inconsistent.
The solution was provided through the Kallidus learning-management system from UK e-learning technology specialist e2train and content from Sito (the security industry training organization). The courses are delivered by the BNFL security, safeguards and international affairs (SSIA) department, to around 15,000 employees located at 16 sites across the UK.
Changes to BNFL’s operating and trading arrangements demanded the effective implementation of commercial security measures, following the introduction of greater competition in the civil nuclear-services market. As such, it was essential that all personnel were aware of the threats to the organization, their individual security accountabilities and how they can protect the business.
Explained Neil Hyde, Sito media-development manager:
Initial training-needs analysis revealed that BNFL required a simple solution, capable of deploying and managing online learning only. Minimizing the number of technical-support queries was also essential, and therefore the initial decision to use Kallidus was based solely on cost. However, Kallidus boasts a wide array of features, so it was customized to leave only those features relating to e-learning deployment. Redundant features were disabled, as opposed to being removed, in order to future-proof the system, offering BNFL the most cost-effective solution, while remaining adaptable.
The training was launched in April 2005, and since then more than 1,000 learners have undertaken it. Neil Hyde added:
More than 200 people have offered comment, none of which mention the learning-management system. This is extremely positive, as it means that all the users have gained access to the training without problem. I can also confirm that the help desk hasn’t received a single call regarding access to the e-learning.
One of the courses being delivered through Kallidus features a skinning system unique to Sito, whereby the training is automatically rebranded depending on which company the employee using the course works for, BNFL or one of its subsidiaries (British Nuclear Group, Nexia Solutions or Westinghouse).
Martin Belton, e2train sales and marketing director, said:
The advantages of e-learning and the use of a learning-management system to deliver training have increased since 9/11, making just-in-time training a vital factor in combating the threat of international terrorism by various business sectors. It was a vote of confidence in Kallidus that not only did it beat its rivals on cost, but that its extensive features meant that BNFL has a future-proof learning-management system.
