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Keywords: Delivery service
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Journal Articles
International Journal of Retail & Distribution Management (2025) 53 (5): 431–447.
Published: 18 February 2025
...Shu-hsien Liao; Retno Widowati; Shang-Chen Chan Purpose The delivery service business model is the final link in logistics for both online-and-offline (O2O) businesses. O2O business models combine e-commerce and physical commerce, using online marketing techniques to drive consumption in physical...

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