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Keywords: Intention to write reviews
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Journal Articles
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation
Available to Purchase
International Journal of Retail & Distribution Management (2025) 53 (3): 260–277.
Published: 20 December 2024
... discrepancies are observed in the case of shoppers’ post-purchase behavioural intentions to write reviews and repurchase intention. Originality/value Based on the findings, the research presents implications for e-retailers, including Amazon and Flipkart. Shiwangi Singh is the corresponding author...
