... the impact of shopping motivations on satisfaction and behaviours in online grocery retailing, while also examining the moderating effects of psychological perceptions of environmental pollution (environmental consciousness, regret and eco-guilt). Findings Results indicate that online grocery shopping...

... on (a) satisfaction and regret and (b) the intentions to write a review and repurchase intention. Moreover, this research also explores the role of confirmation as a moderator. Design/methodology/approach The present paper utilises a hierarchical regression technique and structured equation modelling to test...