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Journal Articles

Value, supplier dependence and long‐term orientation: Outcomes for B2B commerce in the travel industry

Irene Gil‐Saura, Maria‐Eugenia Ruiz‐Molina, Francisco Arteaga‐Moreno

Industrial Management & Data Systems (2011) 111 (5): 791–808.

https://doi.org/10.1108/02635571111137313

Published: 24 May 2011

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Journal Articles

The value of B2B relationships

Irene Gil‐Saura, Marta Frasquet‐Deltoro, Amparo Cervera‐Taulet

Industrial Management & Data Systems (2009) 109 (5): 593–609.

https://doi.org/10.1108/02635570910957605

Published: 22 May 2009

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Journal Articles

Customer segmentation based on commitment and ICT use

Irene Gil‐Saura, Maria‐Eugenia Ruiz‐Molina

Industrial Management & Data Systems (2009) 109 (2): 206–223.

https://doi.org/10.1108/02635570910930109

Published: 13 March 2009

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Journal Articles

Logistics service quality: a new way to loyalty

Irene Gil Saura, David Servera Francés, Gloria Berenguer Contrí, María Fuentes Blasco

Industrial Management & Data Systems (2008) 108 (5): 650–668.

https://doi.org/10.1108/02635570810876778

Published: 23 May 2008

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