... and everything had to have a point” 1 . © Emerald Group Publishing Limited 2010 Problem solving Innovation Strategic planning Business development Several years ago, my company was asked by Annette Leal, Vice President of US West's Business Enterprise Division, to develop a program to help...

... Research Strategic management Problem solving There is no shortage of media coverage on the problems or scandals American businesses face on a regular basis. A few years ago, for example, the business media was full of news on the difficulties of the HP/Compaq merger and the conflict between...

... to deliver bottom line results. Problem solving Strategic planning Objectives While issue management can certainly be useful as a problem‐solving tool, it is most effectively applied to that special group of problems classified as issues. The difference can best be seen not in wordy...

.... Their approaches to information, problem solving, and interacting with people both inside and outside their organizations determined the kinds of ideas they generate and consider. Findings We identified five distinct strategies or idea management types among the executives with whom we spoke...