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Journal Articles

How do Machiavellianism, narcissism and psychopathy tendencies influence consumer avoidance and revenge-seeking following a service failure?

Tyler Hancock, Stacie F. Waites, Catherine M. Johnson, Jennifer L. Stevens

Journal of Consumer Marketing (2023) 40 (6): 721–733.

https://doi.org/10.1108/JCM-05-2022-5390

Published: 19 April 2023

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Journal Articles

Beware the predatory shopper: exploring social vigilantism and proactivity in the exploitation of online pricing mistakes

Tyler Hancock, Frank G. Adams, Michael Breazeale, Jason E. Lueg, Kevin J. Shanahan

Journal of Consumer Marketing (2022) 39 (7): 744–755.

https://doi.org/10.1108/JCM-06-2021-4714

Published: 14 September 2022

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Journal Articles

Exploring jealousy and envy in communal relationship revenge-seeking

Tyler Hancock, Frank G. Adams, Michael Breazeale, Jason E. Lueg

Journal of Consumer Marketing (2020) 37 (6): 687–699.

https://doi.org/10.1108/JCM-06-2019-3300

Published: 15 July 2020

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