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Keywords: Algorithmic management
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Journal Articles
Algorithmic management and gig workers: engagement, exhaustion and citizenship behavior
Available to Purchase
Journal:
Management Decision
Management Decision 1–22.
Published: 05 September 2025
...Taeshik Gong Purpose This study explores the dual effects of algorithmic management on gig workers, focusing on how transparency, fairness, feedback, lack of personalization, surveillance and control influence work engagement, exhaustion and gig worker citizenship behavior (GWCB). Grounded...
