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Volume 21, Issue 2
1 February 1993
Planning Review Cover Image for Volume 21, Issue 2
Review Article| February 01 1993

A six‐step guide to process reengineering Available to Purchase

Timothy R. Furey
Timothy R. Furey
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Author & Article Information
Online ISSN: 2377-7613
Print ISSN: 0094-064X
© MCB UP Limited
1993
Planning Review (1993) 21 (2): 20–23.
https://doi.org/10.1108/eb054407

This model integrates proven management tools such as Total Quality Management, benchmarking, customer‐satisfaction measurement, and cross‐functional team building into an innovative process reengineering program.

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© MCB UP Limited
1993
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The knowledge advantage
Achieving strategic agility through Economies of Knowledge
Our balkanized organizations
Benchmarking: Knowledge management

Suggested Reading

Applying information technology to reengineering
Planning Review (June,1993)
The Reengineer
Planning Review (March,1993)
A Practical guide for implementing reengineering
Planning Review (February,1994)
Reengineering in action
Planning Review (April,1993)
Reengineering by objectives
Planning Review (March,1993)

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