... data”. The survey alluded to earlier provides other clues as to why this may be the case with respondents pointing to “Difficulties finding metrics that are based in fact and fair” and (lack of) time/resources as being the main reasons preventing records professionals from measuring the impact...

... on the functional approach, introduced at English Heritage last year. It sets out the proposals that were made for implementation and future action; it outlines the resources that have been committed to the programme and other resources that will be needed in the future. It also examines the drivers for the revised...