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Keywords: Critical reflection
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Journal Articles
Humans still required: Leading your workforce through the AI revolution
Available to Purchase
Journal:
Strategic Direction
Strategic Direction 1–3.
Published: 05 June 2026
..., and retain human touchpoints where they drive loyalty. This review is based on “Artificial intelligence and the future of the workforce: a critical reflection on general trends and hospitality implications” by Bingjie Liu-Lastres, Han Wen and Wei-Jue Huang, published in International Journal...
