Issues

The Directed Evolution methodology: A collection of tools, software and methods for creating systemic change

H. James Harrington; Frank Voehl; Boris Zlotin; Alla Zusman
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Government quality control with excellence model: a case study on AQSIQ, China

Yu Yang; Hanhui Hu; Xiao Qian
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Six Sigma and leadership: some observations and agenda for future research

Subashini Suresh; Jiju Antony; Maneesh Kumar; Alex Douglas
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Rural small firm service quality: an exploratory study

David Moyes
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Application of FMEA to an automotive leaf spring manufacturing organization

Sekar Vinodh; D. Santhosh
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Observation: a Lean tool for improving the effectiveness of Lean Six Sigma

V. Arumugam; Jiju Antony; Alex Douglas
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