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Keywords: Africa
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Journal Articles
An exploration of quality management practices in the manufacturing industry of Ethiopia
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2020) 32 (1): 127–142.
Published: 15 November 2019
... to obstruct TQM implementation in the MIE. Moreover, the study adds to the empirical literature that may yield important insights on TQM for under-researched emerging economies, particularly for the eastern part of Africa, where nations share similar cross-cultural norms, economic, social and ethnic settings...
Journal Articles
Fighting corruption successfully
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (5): 577–579.
Published: 23 August 2013
...David Muturi and Jackline Sagwe; Helmut Egesa Wagabi Purpose – This viewpoint is designed to look at the issues of corruption in Africa and how to fight it. Design/methodology/approach – Examples of real events and quotations of how ordinary people can be discouraged from corruption...
Journal Articles
Improving processes for good in East Africa
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (5): 458–472.
Published: 23 August 2013
...David Muturi and Jackline Sagwe; Andrew Parris Purpose – This paper describes World Vision's motivation, context, experience, and learning in improving processes in East Africa. It demonstrates that Lean and Six Sigma TQM approaches apply to an international non-governmental organisation (INGO...
