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Keywords: Process excellence
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Journal Articles
Improving processes for good in East Africa
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (5): 458–472.
Published: 23 August 2013
... improvement projects conducted by World Vision East African staff. Findings – The INGO and East African contexts provide unique challenges to and demonstrate a strong need for process excellence. However, a standard process improvement approach can be used. A key segment of World Vision staff in East...
