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Keywords: World Vision
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Journal Articles
Improving processes for good in East Africa
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2013) 25 (5): 458–472.
Published: 23 August 2013
...David Muturi and Jackline Sagwe; Andrew Parris Purpose – This paper describes World Vision's motivation, context, experience, and learning in improving processes in East Africa. It demonstrates that Lean and Six Sigma TQM approaches apply to an international non-governmental organisation (INGO...
