Table 1.

Literature on e-mental health services, counseling, platforms and stigma

Author(s)FocusE-mental healthOnline counselingTransaction platformsStigma
Manhal-Baugus (2001) Practical, ethical and legal issues related to e-health servicesX
Corrigan et al. (2005) Review on mental health stigma and strategies for reductionX
Wells et al. (2007) Concerns and considerations regarding online mental health treatmentXX
Richards and Richardson (2012) Systematic review on computer-based psychological treatmentsX
Crisp and Griffiths (2014) Adoption of e-mental health servicesXX
Rees and Maclaine (2015) Videoconference-delivered psychological treatmentXX
Apolinário-Hagen et al. (2018b)Attitudes toward guided internet-based therapiesXX
Apolinário-Hagen et al. (2018a)Attitudes toward e-mental health servicesXX
Robinson et al. (2018) Investigation of stigma and trivialization via social mediaX
Mannan et al. (2019) Adoption of e-mental health servicesXX
Hermes et al. (2020) Platform ecosystems in health careX
Ellis et al. (2021) Application of e-mental health in response to COVID-19X
Phillips et al. (2021) Attitude toward e-mental health servicesXX
Withers et al. (2021) Stigma reduction and utilization of mental health servicesXXX
X. Zhou et al. (2021) Systematic review on e-mental health servicesXX
Goh et al. (2021) Systematic review on effects of stigma-reduction programsX
Balcombe and De Leo (2022) Review on use of e-mental health platformsXX
J. Zhou and Wan (2022) Network effects on mental health platformsXXX
Hazell et al. (2022) Effect of campaign wording for mental health stigma campaignsX
Weitzel et al. (2023) Usage and experience of e-mental health servicesXX
Kemp, Davis, et al. (2023) Barriers to mental health engagementX
Kemp, Porter, et al. (2023) Role of stigma and spirituality on mental health help-seeking behaviorX
Y. Lee et al. (2023) Reducing stigma and promoting mental health help‐seeking behaviorX
Faissner et al. (2024) Ethical aspects of self-tracking appsX
Magid et al. (2024) Impact of e-mental health services on loneliness and mental healthXXX
Nogueira-Leite et al. (2024) Attitudes toward and adoption of e-mental health appsXX
Olawade et al. (2024) Review on mental health and AIXXX
Taylor et al. (2024) Systematic review on digital mental health (DMHI) for college studentsX
Donovan et al. (2024) Impact of source credibility regarding mental health promotionX
Griffith and Stein (2024) Online interventions from peer influencers to reduce stigmaX
Holgersson et al. (2024) Strategies for health-care platformsX
Coelho et al. (2025) Review on promoting e-mental health servicesXX
Ho et al. (2025) Systematic review on user engagement with e-mental health servicesXX
Lau et al. (2025) User-generated content and engagement related to teen mental health on TikTokXX
Liverpool et al. (2025) Systematic review on digital mental health for children and young peopleXX
Torous et al. (2025) Review on e-mental health servicesX
Zhang et al. (2025) Anti-stigma effects of public disclosureX
This articleAdoption of online counseling services via mental health platformsXXXX
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