Patients' experiences with a virtual clinic in Saudi Arabia (n = 375)
| Number | % | ||
|---|---|---|---|
| Relevance of the virtual clinic experience | Excellent | 157 | 41.87 |
| Somewhat good | 212 | 56.53 | |
| Poor | 6 | 1.60 | |
| Trustworthy of the information provided by the healthcare provider via the virtual clinic | Mostly trustworthy | 149 | 39.73 |
| Somewhat trustworthy | 156 | 41.60 | |
| Very little trustworthy | 60 | 16.00 | |
| Not at all | 5 | 1.33 | |
| Don’t know | 5 | 1.33 | |
| What is the most important advantage of the virtual clinic?a | Quick access to the care that the patient needed | 261 | 69.60 |
| Do not need transportation to go to the clinic | 237 | 63.20 | |
| Avoid crowding in waiting rooms | 219 | 58.40 | |
| Do not need to leave work to go to the clinic | 66 | 17.60 | |
| What makes you avoid using the virtual clinic?a | Nothing to be mentioned | 210 | 56.00 |
| Worry about the privacy of my health information | 184 | 49.07 | |
| Worry about the quality of health care provided through this service | 66 | 17.60 | |
| Don’t want the audio recording of my appointment to be saved | 29 | 7.73 |
| Number | % | ||
|---|---|---|---|
| Relevance of the virtual clinic experience | Excellent | 157 | 41.87 |
| Somewhat good | 212 | 56.53 | |
| Poor | 6 | 1.60 | |
| Trustworthy of the information provided by the healthcare provider via the virtual clinic | Mostly trustworthy | 149 | 39.73 |
| Somewhat trustworthy | 156 | 41.60 | |
| Very little trustworthy | 60 | 16.00 | |
| Not at all | 5 | 1.33 | |
| Don’t know | 5 | 1.33 | |
| What is the most important advantage of the virtual clinic? | Quick access to the care that the patient needed | 261 | 69.60 |
| Do not need transportation to go to the clinic | 237 | 63.20 | |
| Avoid crowding in waiting rooms | 219 | 58.40 | |
| Do not need to leave work to go to the clinic | 66 | 17.60 | |
| What makes you avoid using the virtual clinic? | Nothing to be mentioned | 210 | 56.00 |
| Worry about the privacy of my health information | 184 | 49.07 | |
| Worry about the quality of health care provided through this service | 66 | 17.60 | |
| Don’t want the audio recording of my appointment to be saved | 29 | 7.73 |
Note(s):
Items are not mutually exclusive
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