Table 3

Purpose and method/index

StepPurposeMethod/Index
1Examine the passengers’ demographic characteristicsFrequency analysis
2Test the validity and reliability of the questionnaireCronbach’s α
3Identify the relationship between periods of walking environmentCorrelation analysis
4Evaluate the differences between the importance and performance of dimension of the walking environmentPaired-sample t-tests
5Determine the level of passenger’s satisfaction using ferry service by looking at the level of importance of the ferry serviceCSI
6Verify the importance and performance of each variableIPA

Source(s): Table by authors

or Create an Account

Close Modal
Close Modal