Purpose and method/index
| Step | Purpose | Method/Index |
|---|---|---|
| 1 | Examine the passengers’ demographic characteristics | Frequency analysis |
| 2 | Test the validity and reliability of the questionnaire | Cronbach’s α |
| 3 | Identify the relationship between periods of walking environment | Correlation analysis |
| 4 | Evaluate the differences between the importance and performance of dimension of the walking environment | Paired-sample t-tests |
| 5 | Determine the level of passenger’s satisfaction using ferry service by looking at the level of importance of the ferry service | CSI |
| 6 | Verify the importance and performance of each variable | IPA |
| Step | Purpose | Method/Index |
|---|---|---|
| 1 | Examine the passengers’ demographic characteristics | Frequency analysis |
| 2 | Test the validity and reliability of the questionnaire | Cronbach’s α |
| 3 | Identify the relationship between periods of walking environment | Correlation analysis |
| 4 | Evaluate the differences between the importance and performance of dimension of the walking environment | Paired-sample |
| 5 | Determine the level of passenger’s satisfaction using ferry service by looking at the level of importance of the ferry service | CSI |
| 6 | Verify the importance and performance of each variable | IPA |
Source(s): Table by authors
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