Table 1

Benefits of drone technology in health-care product delivery

BenefitDescriptionRelated paper
Rapid mode of transportThe time is taken to deliver health-care products from the supplier to the health-care facilityZhu et al. (2024); Sham et al. (2022); Scott and Scott (2020); Zailani et al. (2020) 
Reduced waiting timeThe time health-care facilities have to wait for health-care products to be deliveredRejeb et al. (2021); Scott and Scott (2020) 
Reduced losses caused by delayed deliveryHealth-care facilities may experience losses due to delayed delivery of health-care productsLaksham (2019); Valencia-Arias et al. (2022) 
Reduced labour costThe amount of money saved by health-care facilities due to reduced labour costs associated with the manual delivery of health-care productsHaidari et al. (2016); Rejeb et al. (2021) 
Reduced transportation costThe amount of money saved by health-care facilities due to reduced transportation costs associated with manual delivery of health-care productsBridgelall and Tolliver (2024); Zhu et al. (2024); Nyaaba and Ayamga (2021); Zailani et al. (2020) 
Lower fuel and maintenance costThe amount of money saved by health-care facilities due to lower fuel and maintenance costs associated with drone delivery of health-care productsJackson and Srinivas (2021) 
Reach remote areasThe ability of drones to reach remote areas where health-care facilities are locatedEuchi (2021); Nyaaba and Ayamga (2021) 
Increased product accessibilityThe ability of health-care facilities to access health-care products more easily and quicklyDemuyakor (2020); Euchi (2021) 
Reduced inventory wasteWaste reduction associated with expired health-care products due to faster delivery timesDamoah et al. (2021) 
Reduced inventory costAmount of money saved by health-care facilities due to reduced inventory costs associated with faster delivery timesDamoah et al. (2021) 
Reduced carbon footprintThe reduction in carbon emissions associated with drone delivery of health-care productsKaplan and Heaslip (2024); Sham et al. (2022); Munawar et al. (2021); Zailani et al. (2020) 
Reduced noise pollutionReducing noise pollution is associated with drone delivery of health-care products compared to manual deliveryKoshta et al. (2022); Valencia-Arias et al. (2022) 
Improve emergency responseThe ability of drones to deliver health-care products quickly during emergenciesNyaaba and Ayamga (2021) 
Enhanced customer-centric deliveryThe ability of drones to provide faster and more convenient delivery of health-care products leads to improved customer satisfactionMitchell and Kan (2019) 
Reduced product damage or contaminationThe ability of drones to deliver health-care products safely and without damage or contaminationEuchi (2021); Valencia-Arias et al. (2022) 
Improved storage conditionsThe ability of drones to maintain optimal storage conditions during the delivery of health-care productsJohnson et al. (2021) 

Source(s): Created by the authors

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