Summary of the research findings
| Dimension | Notation | Prominence (d + r) | Relation (d − r) | SF-DANP weight | Rank |
|---|---|---|---|---|---|
| Finance | F | 2.424 | 0.172 (Cause) | ||
| Operating cost | OC | 2.303 | 0.271 (Cause) | 0.113 | 4 |
| Health financing | HF | 2.468 | 0.438 (Cause) | 0.127 | 3 |
| Customer | C | 2.138 | −0.121 (Effect) | ||
| Customer satisfaction degree | CS | 1.926 | −0.105 (Effect) | 0.135 | 2 |
| Effective communication | EC | 2.207 | 0.176 (Cause) | 0.170 | 1 |
| Internal | I | 2.245 | −0.012 (Effect) | ||
| Agility | AG | 2.095 | 0.065 (Cause) | 0.057 | 8 |
| Vaccine distribution | VDS | 1.888 | −0.143 (Effect) | 0.047 | 10 |
| Vaccine demand | VD | 1.824 | −0.207 (Effect) | 0.043 | 12 |
| Vaccine wastage | VW | 1.139 | −0.893 (Effect) | 0.007 | 13 |
| Innovation management | IM | 2.336 | 0.306 (Cause) | 0.069 | 6 |
| Vaccine management practices | VMP | 1.941 | −0.092 (Effect) | 0.048 | 9 |
| Learning and growth | L | 2.216 | −0.041 (Effect) | ||
| Human capital | HC | 2.182 | 0.150 (Cause) | 0.068 | 7 |
| Information capital | IC | 2.210 | 0.179 (Cause) | 0.070 | 5 |
| Organizational capital | OGC | 1.761 | −0.272 (Effect) | 0.046 | 11 |
| Dimension | Notation | Prominence (d + r) | Relation (d − r) | SF-DANP weight | Rank |
|---|---|---|---|---|---|
| F | 2.424 | 0.172 (Cause) | |||
| OC | 2.303 | 0.271 (Cause) | 0.113 | 4 | |
| HF | 2.468 | 0.438 (Cause) | 0.127 | 3 | |
| C | 2.138 | −0.121 (Effect) | |||
| CS | 1.926 | −0.105 (Effect) | 0.135 | 2 | |
| EC | 2.207 | 0.176 (Cause) | 0.170 | 1 | |
| I | 2.245 | −0.012 (Effect) | |||
| AG | 2.095 | 0.065 (Cause) | 0.057 | 8 | |
| VDS | 1.888 | −0.143 (Effect) | 0.047 | 10 | |
| VD | 1.824 | −0.207 (Effect) | 0.043 | 12 | |
| VW | 1.139 | −0.893 (Effect) | 0.007 | 13 | |
| IM | 2.336 | 0.306 (Cause) | 0.069 | 6 | |
| VMP | 1.941 | −0.092 (Effect) | 0.048 | 9 | |
| L | 2.216 | −0.041 (Effect) | |||
| HC | 2.182 | 0.150 (Cause) | 0.068 | 7 | |
| IC | 2.210 | 0.179 (Cause) | 0.070 | 5 | |
| OGC | 1.761 | −0.272 (Effect) | 0.046 | 11 |
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