Table 11

Summary of the research findings

DimensionNotationProminence (d + r)Relation (d − r)SF-DANP weightRank
FinanceF2.4240.172 (Cause)  
Operating costOC2.3030.271 (Cause)0.1134
Health financingHF2.4680.438 (Cause)0.1273
CustomerC2.138−0.121 (Effect)  
Customer satisfaction degreeCS1.926−0.105 (Effect)0.1352
Effective communicationEC2.2070.176 (Cause)0.1701
InternalI2.245−0.012 (Effect)  
AgilityAG2.0950.065 (Cause)0.0578
Vaccine distributionVDS1.888−0.143 (Effect)0.04710
Vaccine demandVD1.824−0.207 (Effect)0.04312
Vaccine wastageVW1.139−0.893 (Effect)0.00713
Innovation managementIM2.3360.306 (Cause)0.0696
Vaccine management practicesVMP1.941−0.092 (Effect)0.0489
Learning and growthL2.216−0.041 (Effect)  
Human capitalHC2.1820.150 (Cause)0.0687
Information capitalIC2.2100.179 (Cause)0.0705
Organizational capitalOGC1.761−0.272 (Effect)0.04611
Source: Authors’ own work

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