Results of the HTMT and Fornell–Larcker criterion
| Constructs | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Perceived usefulness(1) | 0.849 | 0.498 | 0.575 | 0.523 | 0.520 | 0.154 | 0.174 | 0.119 | 0.705 | 0.352 | 0.744 | 0.539 |
| Perceived ease of use (2) | 0.493 | 0.857 | 0.557 | 0.600 | 0.556 | 0.063 | 0.138 | 0.147 | 0.701 | 0.464 | 0.609 | 0.528 |
| Enjoyment(3) | 0.551 | 0.513 | 0.923 | 0.527 | 0.545 | 0.182 | 0.204 | 0.227 | 0.763 | 0.616 | 0.730 | 0.685 |
| System quality(4) | 0.488 | 0.556 | 0.484 | 0.832 | 0.590 | 0.105 | 0.098 | 0.134 | 0.649 | 0.372 | 0.633 | 0.420 |
| System diversity(5) | 0.502 | 0.522 | 0.507 | 0.558 | 0.869 | 0.112 | 0.170 | 0.106 | 0.577 | 0.375 | 0.514 | 0.416 |
| Device annoyance(6) | −0.135 | −0.039 | −0.163 | −0.091 | −0.097 | 0.840 | 0.470 | 0.372 | 0.141 | 0.353 | 0.245 | 0.161 |
| Surveillance anxiety (7) | −0.174 | −0.138 | −0.217 | −0.091 | −0.177 | 0.401 | 0.853 | 0.833 | 0.251 | 0.309 | 0.262 | 0.267 |
| Security/privacy risk (8) | −0.111 | −0.136 | −0.208 | −0.122 | −0.101 | 0.333 | 0.773 | 0.925 | 0.258 | 0.406 | 0.291 | 0.286 |
| Perceived benefits (9) | 0.676 | 0.642 | 0.692 | 0.591 | 0.535 | −0.129 | −0.263 | −0.234 | 0.954 | 0.643 | 0.850 | 0.751 |
| Perceived costs (10) | −0.345 | −0.412 | −0.544 | −0.328 | −0.339 | 0.304 | 0.311 | 0.356 | −0.564 | 0.927 | 0.650 | 0.678 |
| Value-in-use (11) | 0.680 | 0.557 | 0.661 | 0.568 | 0.447 | −0.215 | −0.273 | −0.266 | 0.765 | −0.573 | 0.906 | 0.793 |
| Continuance intention(12) | 0.543 | 0.504 | 0.649 | 0.399 | 0.403 | −0.151 | −0.287 | −0.271 | 0.706 | −0.620 | 0.747 | 0.981 |
| Constructs | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Perceived usefulness(1) | 0.498 | 0.575 | 0.523 | 0.520 | 0.154 | 0.174 | 0.119 | 0.705 | 0.352 | 0.744 | 0.539 | |
| Perceived ease of use (2) | 0.493 | 0.557 | 0.600 | 0.556 | 0.063 | 0.138 | 0.147 | 0.701 | 0.464 | 0.609 | 0.528 | |
| Enjoyment(3) | 0.551 | 0.513 | 0.527 | 0.545 | 0.182 | 0.204 | 0.227 | 0.763 | 0.616 | 0.730 | 0.685 | |
| System quality(4) | 0.488 | 0.556 | 0.484 | 0.590 | 0.105 | 0.098 | 0.134 | 0.649 | 0.372 | 0.633 | 0.420 | |
| System diversity(5) | 0.502 | 0.522 | 0.507 | 0.558 | 0.112 | 0.170 | 0.106 | 0.577 | 0.375 | 0.514 | 0.416 | |
| Device annoyance(6) | −0.135 | −0.039 | −0.163 | −0.091 | −0.097 | 0.470 | 0.372 | 0.141 | 0.353 | 0.245 | 0.161 | |
| Surveillance anxiety (7) | −0.174 | −0.138 | −0.217 | −0.091 | −0.177 | 0.401 | 0.833 | 0.251 | 0.309 | 0.262 | 0.267 | |
| Security/privacy risk (8) | −0.111 | −0.136 | −0.208 | −0.122 | −0.101 | 0.333 | 0.773 | 0.258 | 0.406 | 0.291 | 0.286 | |
| Perceived benefits (9) | 0.676 | 0.642 | 0.692 | 0.591 | 0.535 | −0.129 | −0.263 | −0.234 | 0.643 | 0.850 | 0.751 | |
| Perceived costs (10) | −0.345 | −0.412 | −0.544 | −0.328 | −0.339 | 0.304 | 0.311 | 0.356 | −0.564 | 0.650 | 0.678 | |
| Value-in-use (11) | 0.680 | 0.557 | 0.661 | 0.568 | 0.447 | −0.215 | −0.273 | −0.266 | 0.765 | −0.573 | 0.793 | |
| Continuance intention(12) | 0.543 | 0.504 | 0.649 | 0.399 | 0.403 | −0.151 | −0.287 | −0.271 | 0.706 | −0.620 | 0.747 |
Note(s):
Square root of the AVE is shown in bold and italics on the diagonal. Correlation values are shown below, HTMT values above the diagonal
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