Table 3

Results of the HTMT and Fornell–Larcker criterion

Constructs123456789101112
Perceived usefulness(1)0.8490.4980.5750.5230.5200.1540.1740.1190.7050.3520.7440.539
Perceived ease of use (2)0.4930.8570.5570.6000.5560.0630.1380.1470.7010.4640.6090.528
Enjoyment(3)0.5510.5130.9230.5270.5450.1820.2040.2270.7630.6160.7300.685
System quality(4)0.4880.5560.4840.8320.5900.1050.0980.1340.6490.3720.6330.420
System diversity(5)0.5020.5220.5070.5580.8690.1120.1700.1060.5770.3750.5140.416
Device annoyance(6)−0.135−0.039−0.163−0.091−0.0970.8400.4700.3720.1410.3530.2450.161
Surveillance anxiety (7)−0.174−0.138−0.217−0.091−0.1770.4010.8530.8330.2510.3090.2620.267
Security/privacy risk (8)−0.111−0.136−0.208−0.122−0.1010.3330.7730.9250.2580.4060.2910.286
Perceived benefits (9)0.6760.6420.6920.5910.535−0.129−0.263−0.2340.9540.6430.8500.751
Perceived costs (10)−0.345−0.412−0.544−0.328−0.3390.3040.3110.356−0.5640.9270.6500.678
Value-in-use (11)0.6800.5570.6610.5680.447−0.215−0.273−0.2660.765−0.5730.9060.793
Continuance intention(12)0.5430.5040.6490.3990.403−0.151−0.287−0.2710.706−0.6200.7470.981

Note(s):

Square root of the AVE is shown in bold and italics on the diagonal. Correlation values are shown below, HTMT values above the diagonal

Source(s): Authors’ own work

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