Table 3 Interview protocol [3] Incident...

Table 3

Interview protocol ^[3]

Incident example (positive/negative)

First, think of a major (critical) incident that was beneficial/positive in outcome and that occurred as the result of your work during your Op. LENTUS tasking, and consider the following questions
(NOTE: Second iteration of same question would then ask same participant for elaboration about an incident that was detrimental/poor in outcome. And “possible probes” are to be asked after each question only if participant does not address these issues with sufficient detail.)

Nature and outcome of incident

What specifically happened that was beneficial/positive (or detrimental/poor) in outcome?
- a)
  Possible probe: Where did it happen?
- b)
  Possible probe: What circumstances existed that caused this?
Possible probe: Describe any other significant events happening when you did this?

Actions of the individuals

What did you do that helped/was effective (or didn’t help/was ineffective)?
- Possible probe: Why did this help (or not) the incident?
How did you learn the outcome of these actions?
- Possible probe: Did you observe actions done by others?

Reasons for consequences of actions

Why do you think the actions were effective or ineffective (i.e. had a positive or negative outcome)?
- Possible probe: What knowledge was essential/missing?
- Possible probe: What skills were essential/missing?
- Possible probe: What attitudes were essential/missing?

Source:

Table created by the authors

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Incident example (positive/negative)	First, think of a major (critical) incident that was beneficial/positive in outcome and that occurred as the result of your work during your Op. LENTUS tasking, and consider the following questions(NOTE: Second iteration of same question would then ask same participant for elaboration about an incident that was detrimental/poor in outcome. And “possible probes” are to be asked after each question only if participant does not address these issues with sufficient detail.)
Nature and outcome of incident	What specifically happened that was beneficial/positive (or detrimental/poor) in outcome? a) Possible probe: Where did it happen? b) Possible probe: What circumstances existed that caused this? Possible probe: Describe any other significant events happening when you did this?
Actions of the individuals	What did you do that helped/was effective (or didn’t help/was ineffective)? Possible probe: Why did this help (or not) the incident? How did you learn the outcome of these actions? Possible probe: Did you observe actions done by others?
Reasons for consequences of actions	Why do you think the actions were effective or ineffective (i.e. had a positive or negative outcome)? Possible probe: What knowledge was essential/missing? Possible probe: What skills were essential/missing? Possible probe: What attitudes were essential/missing?