A lot of electrical substations were flooded out, so there was a possibility of going into an area we could have been electrocuted [P12]

That becomes a significant hazard for anyone that tries to drive through it [P9]

It took the sewage with it and the water was contaminated [P8]

…get that equipment out to soldiers to kind of protect them from any disease or sickness they can get, by operating in the water [P5]

…without [proper] PPE […] there were a lot of people getting sick [P13]

…the biggest thing they needed were guys with chainsaws [P4]

Get the right equipment maybe a little bit too late [P10]

Make sure you park the truck so it’s not going to end up in the water [P11]

Figuring out when people were leaving, where they were leaving from […] so a lot of coordination and a lot of talking [P1]

Our CIMIC coordinator […] They do all the coordination with the civilian agencies [P5]

If we don’t have good communication with the locals […] you’re going to butt heads [P15]

Once the flow and support was there, it worked really well [P11]

…making sure the guys knew the in and out route […] Making sure that they knew that they can’t just jump in front of the line [P11]

We have a very strong way to communicate amongst ourselves and hold each other accountable [P3]

Communication’s always the biggest key to all of this [P4]

Essentially, if you’re to be in charge, well the civilians come to see the person in charge [P13]

…calming people down and saying we’re doing everything we can [P8]

communicate whatever abilities we have to help them [P15]

[Driving], we’d have to go through farmer’s fields and what not, trying to get to these areas [P11]

…drive through water to bring it (sandbags) to the closest spot where troops were working [P13]

…putting them into a vehicle and moving them to an evacuation point throughout the city. [P12]

So basically, physical fitness was the number one thing [P12]

Physical fitness is huge, on and of itself [P9]

…I think maybe just the average soldier’s general fitness isn’t necessarily up to par [P7]

Physical fitness is also really important, because we’re in ice cold water [P13]

It was just, could I keep my calm? I could because I had the schedule, and it was facts [P1]

…dealing with stress, and dealing with the civilian population [P13]

…if you’re down because you’re tired, and they’re down because their house is about to flood, it’s a recipe for clashing disaster [P15]

…we can just keep adapting and keep changing until we get it right [P1]

Flexibility and dedication, I’d say [P2]