Table 6

Contrasting competencies for flood responders [7]

Deductively hypothesized competenciesEmergent competencies (from this study)
Identification and mitigation of hazards
[pertinent to hard skills]
  • Knowledge about potential risks and how to mitigate them

  • Skill to perform the mitigation steps

[ALL pertinent to hard skills]
  • Know proper physical labour safety protocols (e.g. heavy lifting techniques, situation awareness)

  • Know how to safely operate around heavy equipment

  • Understand hazards of working in contaminated water, limitations of PPE

Operation of specialized rescue equipment
[pertinent to hard skills]
  • Knowledge of any provincially led specialist functions

  • Technical knowledge of how to operate specialized equipment (but only partial identification of which kinds of equipment)

  • Skill to actually perform the operation of that equipment

[ALL pertinent to hard skills]
  • Factual knowledge regarding the mission and responder’s role

  • Knowing which expert responders to call upon (social capital)

  • Know how to use PPE and basic hand tools

  • Know how to properly handle and place sandbags as water barriers

  • Know how to operate and/or safely operate around off-road capable logistical and combat vehicles

  • Know how to operate inflatable, motor-operated watercraft

  • Know how to operate heavy equipment

  • Know which PPE/tools to use and when

  • Capacity to apply above knowledge correctly

Intra- and inter-team coordination and management
  • Communication skills are essential within teams and between various agencies (but precise skills neither identified nor prioritized)

[soft skills]
  • Capacity to communicate effectively (internally and externally to the organization)

  • Understanding how a chain of command works

  • Know protocols for working as a highly interdependent team (e.g. conflict resolution, nonverbal communication)

Leadership
  • Not evident from literature

[soft skills]
  • Understanding how to meet and manage the basic needs of a large workforce (up to thousands)

  • Knowing how to manage a task force and meet the needs of individuals

  • Capacity to lead with reassuring confidence

Performance under duress
  • Long hours and challenging conditions demand both physical and mental fitness

[soft skills]
  • Physical fitness (important for injury prevention, heavy manual labour, extensive work hours)

  • Mental fitness (important for self-regulation–staying calm under pressure and adaptability: adapting to new roles, instructions and techniques)

Source:

Table created by the authors

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