A referral pathway for sexual and Gender-Based violence
| Steps | Actions | Considerations |
|---|---|---|
| Primary point of contact | Explain the role and inform about available resources | Always observe guiding principles: Safety, confidentiality, respect, non-discrimination |
| Access to health care | Inform survivor about medical care availability and importance of accessing health care within 72 h | For survivors under 18, must be accompanied by an adult |
| If she chooses: Refer survivor to available medical clinic/facility with capacity for clinical management | Keep the number of people informed to a minimum to ensure confidentiality | |
| Access to legal and judicial assistance | Provide information on legal services and protection mechanisms | Inform about possible legal actions and protection measures |
| If she chooses: Link to police or legal aid for further assistance | Respect her choice to pursue legal action or not | |
| Psychosocial support | Provide information on psychosocial services and support | Offer emotional support and information on coping mechanisms |
| If she chooses: Link to professional psychosocial support services | Explain the importance of emotional health and coping strategies | |
| Follow-Up support and Long-Term assistance | Provide ongoing support and monitoring, referring to additional services as needed | Follow up with the survivor to ensure continued support |
| Coordinate with multi-sectoral support services (e.g. health, psychosocial, legal, safety and security) | ||
| Referral to additional services | Link to health, legal, psychosocial, and other necessary services | Ensure a multi-sectoral approach to address all needs comprehensively |
| Documentation and information gathering | Record appropriate, multi-disciplinary interviews and information | Gather only necessary information, respecting the survivor’s privacy and choices |
| Immediate and Long-Term support | Ensure immediate response and plan for long-term assistance | Provide holistic support considering health, psychosocial, safety and security, legal assistance, and multi-sectoral aspects like WASH (water, sanitation, and hygiene) |
| Steps | Actions | Considerations |
|---|---|---|
| Primary point of contact | Explain the role and inform about available resources | Always observe guiding principles: Safety, confidentiality, respect, non-discrimination |
| Access to health care | Inform survivor about medical care availability and importance of accessing health care within 72 h | For survivors under 18, must be accompanied by an adult |
| If she chooses: Refer survivor to available medical clinic/facility with capacity for clinical management | Keep the number of people informed to a minimum to ensure confidentiality | |
| Access to legal and judicial assistance | Provide information on legal services and protection mechanisms | Inform about possible legal actions and protection measures |
| If she chooses: Link to police or legal aid for further assistance | Respect her choice to pursue legal action or not | |
| Psychosocial support | Provide information on psychosocial services and support | Offer emotional support and information on coping mechanisms |
| If she chooses: Link to professional psychosocial support services | Explain the importance of emotional health and coping strategies | |
| Follow-Up support and Long-Term assistance | Provide ongoing support and monitoring, referring to additional services as needed | Follow up with the survivor to ensure continued support |
| Coordinate with multi-sectoral support services (e.g. health, psychosocial, legal, safety and security) | ||
| Referral to additional services | Link to health, legal, psychosocial, and other necessary services | Ensure a multi-sectoral approach to address all needs comprehensively |
| Documentation and information gathering | Record appropriate, multi-disciplinary interviews and information | Gather only necessary information, respecting the survivor’s privacy and choices |
| Immediate and Long-Term support | Ensure immediate response and plan for long-term assistance | Provide holistic support considering health, psychosocial, safety and security, legal assistance, and multi-sectoral aspects like WASH (water, sanitation, and hygiene) |
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