Table 1

Priority of topics for additional support related to the setup and general running of the group

RankItem%
1Legal issues related to running a Facebook neighbourhood community group15.3
2Developing and applying group rules and guidelines10.3
3Developing membership/participation questions9.4
4Having direct contact with Queensland police service for assistance managing crime and community safety-related content9.1
5Identifying and managing content about crime and community safety8.6
6Accessing credible support information to respond to crime and community safety concerns8.5
7Applying safety features (such as blocking and reporting of potentially harmful or illegal content)7.7
8Applying digital literacy skills (such as fact-checking, managing misinformation and identifying deep fakes)7.3
9Applying social media privacy features6.6
10Identifying and de-escalating conflict (such as intentional abuse or discrimination)4.6
11Identifying and managing bots and/or trolls4.4
12Building supporting relationships with members of the group3.0
13Building effective relationships with other administrators/moderators of the group2.1
14None of the above2.0
15Something else (please enter)1.1
Source(s): Authors’ own work

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