Actual customer experience utility
| Customer experience dimension | T1 | T2 | T3 | F (ANOVA) | p | SD (T1–T3) |
|---|---|---|---|---|---|---|
| Rural-specific personalized service | 0.194 | 0.217 | 0.205 | 4.32 | 0.015* | 0.012 → 0.018 |
| Rural living comfort | 0.181 | 0.224 | 0.235 | 8.76 | 0.001** | 0.015 → 0.010 |
| Scenic-area-oriented convenience | 0.162 | 0.193 | 0.175 | 3.89 | 0.023* | 0.020 → 0.015 |
| Rural experience value perception | 0.082 | 0.1 | 0.101 | 1.24 | 0.291 | 0.008 → 0.007 |
| Local culinary experience | 0.045 | 0.056 | 0.046 | 0.95 | 0.387 | 0.005 → 0.006 |
| Customer experience dimension | T1 | T2 | T3 | |||
|---|---|---|---|---|---|---|
| Rural-specific personalized service | 0.194 | 0.217 | 0.205 | 4.32 | 0.015 | 0.012 → 0.018 |
| Rural living comfort | 0.181 | 0.224 | 0.235 | 8.76 | 0.001 | 0.015 → 0.010 |
| Scenic-area-oriented convenience | 0.162 | 0.193 | 0.175 | 3.89 | 0.023 | 0.020 → 0.015 |
| Rural experience value perception | 0.082 | 0.1 | 0.101 | 1.24 | 0.291 | 0.008 → 0.007 |
| Local culinary experience | 0.045 | 0.056 | 0.046 | 0.95 | 0.387 | 0.005 → 0.006 |
*p < 0.05, **p < 0.01; standard deviations were calculated separately by time period (T1 to T3)
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