Table 2

Interpretation guide for MSI and MSP score combinations

MSI rangeMSP rangeProduct typeInterpretationMarket position
−1 to 1−1 to 1Default market productPerforms within market expectations; no significant differentiationMarket parity
−1 to 1> 1Performance maximizerCompetitive advantage in performance without differentiation in importanceLikely competitive advantage
−1 to 1< −1UnderperformerFalls short of market performance expectations; may need improvementLikely competitive disadvantage
> 1> 1Successful differentiatorSuccessfully increased attribute importance and delivered high performanceLikely competitive advantage
> 1−1 to 1Ambiguous differentiatorIncreased attribute importance but performance meets only market expectationsAmbiguous
> 1< −1Failed differentiatorIncreased attribute importance but failed to deliver on performanceLikely competitive disadvantage
< −1> 1Ambiguous over-performerExcels in performance for an attribute less important to its usersAmbiguous
< −1−1 to 1Low priority conformerMeets market performance on an attribute less important to its usersAmbiguous
< −1< −1Trade-off differentiatorLower importance and performance, possibly prioritizing other attributesAmbiguous
Source(s): Authors’ own work

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