Methodological steps of ISM–MICMAC
| Step | Description | Input | Output |
|---|---|---|---|
| Literature review | Systematic identification of potential KPIs from literature review | 38,222 initial records; 77 final publications | 24 preliminary KPIs |
| Expert validation | Scoring and the discussion by an expert panel in two rounds | 12 experts (industry and academia) | 24 validated KPIs |
| SSIM development | Using expert opinions to look at the relationship among KPIs | 24 validated KPIs | Structural Self-Interaction Matrix (SSIM) matrix |
| Reachability matrix | Transformation of SSIM into initial and final reachability matrices | SSIM | Final Reachability Matrix (FRM) |
| ISM modelling | Hierarchical placement of KPIs by driving vs dependence power | FRM | ISM Digraph (KPIs hierarchy) |
| MICMAC analysis | Categorization of KPIs into independent, linkage, dependent, autonomous | ISM results | MICMAC quadrant (strategic classification) |
| Step | Description | Input | Output |
|---|---|---|---|
| Literature review | Systematic identification of potential KPIs from literature review | 38,222 initial records; 77 final publications | 24 preliminary KPIs |
| Expert validation | Scoring and the discussion by an expert panel in two rounds | 12 experts (industry and academia) | 24 validated KPIs |
| SSIM development | Using expert opinions to look at the relationship among KPIs | 24 validated KPIs | Structural Self-Interaction Matrix (SSIM) matrix |
| Reachability matrix | Transformation of SSIM into initial and final reachability matrices | SSIM | Final Reachability Matrix (FRM) |
| ISM modelling | Hierarchical placement of KPIs by driving vs dependence power | FRM | ISM Digraph (KPIs hierarchy) |
| MICMAC analysis | Categorization of KPIs into independent, linkage, dependent, autonomous | ISM results | MICMAC quadrant (strategic classification) |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.