Practice-theory-informed service research
| Author(s) year | Focus of investigation | Theoretical foundation(s) | Context | Method(s) | Research contribution(s) |
|---|---|---|---|---|---|
| Schau et al. (2009) | Value cocreation practices in brand communities | Schatzki’s practice theory and S-D logic | Multiple | Netnography | Services |
| Echeverri and Skålén (2011) | Practices used to cocreate and codestroy value | Schatzki’s practice theory and S-D logic | Elderly care | Interviews and field experiments | Service innovation |
| Lusch (2014) | Value cocreation practices | S-D logic and several practice theories | Theory | Conceptual | Services |
| Blocker and Barrios (2015) | Service practices used to cocreate transformative value | Giddens’s practice theory and S-D logic | Nonprofit | Interviews and observations | Services |
| McColl- Kennedy et al. (2015) | Cocreating service experience practices | Practice theory and S-D logic | Elderly care | Observations, interviews and diaries | Services |
| Skålén et al. (2015a, b) | Service innovation through change and creation of practices | Practice theory, S-D logic and service innovation | Multiple | Interviews, observations and documents | Service innovation |
| Skålén et al. (2015a, b) | Practices used to cocreate value in brand communities | Schatzki’s practice theory and S-D logic | Automotive | Netnography, interviews and documents | Services |
| Vargo et al. (2015) | Value cocreation practices | S-D logic and technology | Theory | Conceptual | Service innovation |
| Aal et al. (2016) | Institutionalization of new valuable practices | S-D logic and institutional theory | Food | Interviews and documents | Service innovation |
| Åkesson et al. (2016) | Test-driving practices of value proposition | S-D logic | Information and communication technologies | Interviews | Service innovation |
| Koskela-Huotari et al. (2016) | Institutional coordination of value cocreation practices | S-D logic and institutional theory | Multiple | Interviews | Service innovation |
| Baron et al. (2018) | Challenging and developing institutions and practices | S-D logic and institutional theory | Nonprofit | Interviews, observations and documents | Service innovation |
| Rihova et al. (2018) | Value co-creation practices | Schatzki’s practice theory, S-D and C-D logic | Festivals | Interviews and observations | Services |
| Kelleher et al. (2020) | Value cocreation practices | Several practice theories and cocreation research | Music orchestra and consumers | Interviews and observations | Services |
| Ellway and Dean (2020) | Customer engagement and value cocreation | Bourdieu’s practice theory | Theory | Conceptual | Services |
| Tuominen et al. (2020) | Institutional change and value co-creation practices | Several practice theories | Theory | Conceptual | Service innovation |
| Echeverri (2021) | Value co-formation practices | Schatzki’s practice theory, service ecosystem and resource integration research | Transportation and health | Interviews and observations | Services |
| Karlsson and Skålén (2022) | Resource integration and value cocreation practices | Several practice theories and S-D logic | Music market | Interviews | Service innovation |
| Skålén and Gummerus (2023) | Conceptualizing services and service innovation | Schatzki’s practice theory and service research | Music market | Interviews | Service innovation and services |
| Chronis (2024) | Practices in the service encounter | Several practice theories | Tourist tours | Observations | Services |
| Author(s) year | Focus of investigation | Theoretical foundation(s) | Context | Method(s) | Research contribution(s) |
|---|---|---|---|---|---|
| Value cocreation practices in brand communities | Schatzki’s practice theory and S-D logic | Multiple | Netnography | Services | |
| Practices used to cocreate and codestroy value | Schatzki’s practice theory and S-D logic | Elderly care | Interviews and field experiments | Service innovation | |
| Value cocreation practices | S-D logic and several practice theories | Theory | Conceptual | Services | |
| Service practices used to cocreate transformative value | Giddens’s practice theory and S-D logic | Nonprofit | Interviews and observations | Services | |
| Cocreating service experience practices | Practice theory and S-D logic | Elderly care | Observations, interviews and diaries | Services | |
| Service innovation through change and creation of practices | Practice theory, S-D logic and service innovation | Multiple | Interviews, observations and documents | Service innovation | |
| Practices used to cocreate value in brand communities | Schatzki’s practice theory and S-D logic | Automotive | Netnography, interviews and documents | Services | |
| Value cocreation practices | S-D logic and technology | Theory | Conceptual | Service innovation | |
| Institutionalization of new valuable practices | S-D logic and institutional theory | Food | Interviews and documents | Service innovation | |
| Test-driving practices of value proposition | S-D logic | Information and communication technologies | Interviews | Service innovation | |
| Institutional coordination of value cocreation practices | S-D logic and institutional theory | Multiple | Interviews | Service innovation | |
| Challenging and developing institutions and practices | S-D logic and institutional theory | Nonprofit | Interviews, observations and documents | Service innovation | |
| Value co-creation practices | Schatzki’s practice theory, S-D and C-D logic | Festivals | Interviews and observations | Services | |
| Value cocreation practices | Several practice theories and cocreation research | Music orchestra and consumers | Interviews and observations | Services | |
| Customer engagement and value cocreation | Bourdieu’s practice theory | Theory | Conceptual | Services | |
| Institutional change and value co-creation practices | Several practice theories | Theory | Conceptual | Service innovation | |
| Value co-formation practices | Schatzki’s practice theory, service ecosystem and resource integration research | Transportation and health | Interviews and observations | Services | |
| Resource integration and value cocreation practices | Several practice theories and S-D logic | Music market | Interviews | Service innovation | |
| Conceptualizing services and service innovation | Schatzki’s practice theory and service research | Music market | Interviews | Service innovation and services | |
| Practices in the service encounter | Several practice theories | Tourist tours | Observations | Services |
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