Table 2

Positioning of digital praxiography

EthnographyNetnographyPraxiographyDigital praxiography
DefinitionA qualitative research method for studying people and cultures in their natural settings through immersion and direct engagementAn adaptation of ethnography for deriving cultural and contextual understandings from digital traces and experiencesA qualitative research method that studies practices as the core unit of analysis, focusing on their enactment, materiality and evolutionAn extension of praxiography integrating netnographic principles to study practices in a digital context
Unit of AnalysisSocial behavior and interactionsVaried units of analysisPracticesPractices enacted, represented or discussed in a digital context
Key FocusCultural norms, lived experiences and social structuresTopics that are represented or can be experienced through digital meansPractices in different contextsPractices situated in or related to a digital context
Data-Collection MethodsParticipant observation, in-depth interviews, field notes, document analysisImmersion, investigation, interaction with participants, archival researchObservations of practices, practitioner interviews, document and material artifact researchPractices diaries, online interaction with practitioners, exploration of digital archival materials and artifacts
StrengthsProvides rich, contextualized insights into human behavior and social dynamicsImmersive and reflective engagement, methodological clarity, ethical framework, adaptability, cultural and contextual understandingEmphasizes the material, embodied and procedural aspects of practicesCombines the depth of praxiography with the strengths of netnography
LimitationsTime-intensive, prolonged immersion, participation, ethical challengesEthical challenges, access limitations, rapidly evolving digital landscapesDifficult to capture tacit practices, requires deep engagement and access to practitionersDifficulty in accessing certain digital practices, rapidly evolving digital landscapes
Application in a service-oriented contextIn-person service encounters and interactionsAny kind of service experience related to a digital contextService practices in different contextsAny practices situated in or related to a digital context
Source(s): Authors’ own illustration

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