Positioning of digital praxiography
| Ethnography | Netnography | Praxiography | Digital praxiography | |
|---|---|---|---|---|
| Definition | A qualitative research method for studying people and cultures in their natural settings through immersion and direct engagement | An adaptation of ethnography for deriving cultural and contextual understandings from digital traces and experiences | A qualitative research method that studies practices as the core unit of analysis, focusing on their enactment, materiality and evolution | An extension of praxiography integrating netnographic principles to study practices in a digital context |
| Unit of Analysis | Social behavior and interactions | Varied units of analysis | Practices | Practices enacted, represented or discussed in a digital context |
| Key Focus | Cultural norms, lived experiences and social structures | Topics that are represented or can be experienced through digital means | Practices in different contexts | Practices situated in or related to a digital context |
| Data-Collection Methods | Participant observation, in-depth interviews, field notes, document analysis | Immersion, investigation, interaction with participants, archival research | Observations of practices, practitioner interviews, document and material artifact research | Practices diaries, online interaction with practitioners, exploration of digital archival materials and artifacts |
| Strengths | Provides rich, contextualized insights into human behavior and social dynamics | Immersive and reflective engagement, methodological clarity, ethical framework, adaptability, cultural and contextual understanding | Emphasizes the material, embodied and procedural aspects of practices | Combines the depth of praxiography with the strengths of netnography |
| Limitations | Time-intensive, prolonged immersion, participation, ethical challenges | Ethical challenges, access limitations, rapidly evolving digital landscapes | Difficult to capture tacit practices, requires deep engagement and access to practitioners | Difficulty in accessing certain digital practices, rapidly evolving digital landscapes |
| Application in a service-oriented context | In-person service encounters and interactions | Any kind of service experience related to a digital context | Service practices in different contexts | Any practices situated in or related to a digital context |
| Ethnography | Netnography | Praxiography | Digital praxiography | |
|---|---|---|---|---|
| Definition | A qualitative research method for studying people and cultures in their natural settings through immersion and direct engagement | An adaptation of ethnography for deriving cultural and contextual understandings from digital traces and experiences | A qualitative research method that studies practices as the core unit of analysis, focusing on their enactment, materiality and evolution | An extension of praxiography integrating netnographic principles to study practices in a digital context |
| Unit of Analysis | Social behavior and interactions | Varied units of analysis | Practices | Practices enacted, represented or discussed in a digital context |
| Key Focus | Cultural norms, lived experiences and social structures | Topics that are represented or can be experienced through digital means | Practices in different contexts | Practices situated in or related to a digital context |
| Data-Collection Methods | Participant observation, in-depth interviews, field notes, document analysis | Immersion, investigation, interaction with participants, archival research | Observations of practices, practitioner interviews, document and material artifact research | Practices diaries, online interaction with practitioners, exploration of digital archival materials and artifacts |
| Strengths | Provides rich, contextualized insights into human behavior and social dynamics | Immersive and reflective engagement, methodological clarity, ethical framework, adaptability, cultural and contextual understanding | Emphasizes the material, embodied and procedural aspects of practices | Combines the depth of praxiography with the strengths of netnography |
| Limitations | Time-intensive, prolonged immersion, participation, ethical challenges | Ethical challenges, access limitations, rapidly evolving digital landscapes | Difficult to capture tacit practices, requires deep engagement and access to practitioners | Difficulty in accessing certain digital practices, rapidly evolving digital landscapes |
| Application in a service-oriented context | In-person service encounters and interactions | Any kind of service experience related to a digital context | Service practices in different contexts | Any practices situated in or related to a digital context |
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