Table 2

Profiles of the respondents

DemographicsDescriptionFrequency (N = 203)Percentage (%)
Year of Experience in Banking SectorLess than 05 Years7436.5
06–10 Years6934.0
11–15 Years3517.2
16–20 Years209.9
21 and Above Years52.5
GenderMale14169.5
Female6230.5
Age20–30 years7336.0
31–40 years10652.2
41–50 Years199.4
Above 5052.5
Marital StatusUnmarried4924.1
Married15475.9
Level of EducationBachelor104.9
Master19294.6
MPhil10.4
PhD00.0

Source(s): Authors’ own work

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