Table 4

Thematic content analysis of the research streams

StreamsOverarching topicSecond-order categoriesFirst-order codes
NT–HMaBusiness ethicsEthical strategic decision-makingInclusive governance
Dignity in the workplace
Human flourishing and the common good
Ethical societal decision-makingOrganizations as open communities
Purpose-driven human needs
Human flourishing through needs satisfaction
NT–TSRbHolistic service managementFulfilling workplace dynamicsEmployee empowerment and self-actualization
Work–life balance and personal growth relatedness in the workplace
Employee–customer interactions in service contexts
Needs satisfaction through service deliveryComplexity of human needs in service encounter and delivery
HM–TSRcPeople-centric managementHumanistic service organizationsTransformational leadership for human flourishing through services
Values-driven business models
Ethical relatedness in a social context
Firm as a human community
Dignified treatment in the workplace
Transformational learning for increasing competencies
 Humanistic management and innovation in social entrepreneurshipEthically driven social innovation
Humanistic education for social progress
Note(s):

aNT and HM: Needs Theory and Humanistic Management; bNT and TSR: Needs Theory and Transformative Service Research; cHM and TSR: Humanistic Management and Transformative Service Research

Source(s): Authors’ work

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