Table 8 Test of moderation effect Model...

Table 8

Test of moderation effect

Model	COEFF	S.E.	T	P	95.0%CI
Model	COEFF	S.E.	T	P	Lower	Upper
EMP	0.4697	0.0429	10.9551	^***	0.3855	0.554
EL	0.2384	0.0447	5.3356	^***	0.1506	0.3262
Int	0.0998	0.0459	2.1744	0.0302	0.0096	0.1899

Model	COEFF	S.E.	T	P	95.0%CI
EMP	0.4697	0.0429	10.9551	^***	0.3855	0.554
EL	0.2384	0.0447	5.3356	^***	0.1506	0.3262
Int	0.0998	0.0459	2.1744	0.0302	0.0096	0.1899

Note(s): ^*** indicates p < 0.001; Int: EMP * EL, i.e. the interaction term between empathy and emotional labor

Source(s): Authors’ own creation

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