Table 1

Strategic planning stages and AI

StagesPurposeExamples of AI
Analysis – external environmentUnderstand the external factors that might affect the organisation's performance. Identify opportunities and threats in the external environment that can be leverage or mitigateMachine learning algorithms can scan and analyse vast amounts of data from a wide range of relevant sources to identify trends and insights related to the external environment. Natural Language Processing (NLP) can be used to extract sentiments and emerging themes from news articles, customer feedback, or market discussions
E.g. Google Cloud Natural Language or Brandwatch
Analysis – internal environmentEvaluating the organisation's strengths and weaknesses by examining internal processes, resources, capabilities, culture, financial health and other relevant aspectsAI-powered analytics platforms can analyse internal data sources, such as sales data, operational metrics and employee feedback. Predictive analytics can then help anticipate potential internal challenges, while recommendation systems can suggest areas of improvement or highlight strengths to capitalise on
E.g. Tableau or IBM Watson Analytics
Identify objectivesSetting clear, measurable and achievable goals for the organisation which give direction to the organisation and help to prioritise effortsAI can analyse historical data to predict achievable targets. For instance, sales forecasting tools can predict future sales trends based on past performance and external factors, helping set sales objectives. Additionally, AI-driven simulations can test various scenarios and outcomes, aiding in more informed goal setting
E.g. DataRobot or ThoughtSpot
Propose actionsProposing strategies and tactics to help the organisation achieve its objectives. Setting up strategic choices, considering various options and selecting the most effective and efficient course of actionOptimisation algorithms can suggest the most efficient strategies or actions to achieve set objectives. For instance in marketing, AI can recommend the best channels or campaigns for reaching a particular audience segment or goal. At the same time decision support systems can evaluate the pros and cons of various strategic options
E.g. Optuna or H2O.ai
Determine resources requiredEnsuring that the organisation has the necessary resources to implement the proposed actions through effective budgeting, resource allocation and resource mobilisationMachine learning models can forecast staffing needs, capital requirements, or other resources based on historical data and the proposed actions as well as optimise resource allocation efficiency
E.g. AnyLogic or Jedox

Source(s): Authors' own elaboration

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