Table 9

ANOVA statistics for H1, H2 and H3

ANOVAa
ModelSum of squaresdfMean squareFSig.
1Regression211.810370.603389.0960.000b
Residual62.4203440.181  
Total274.230347   
Note(s):
a

Dependent Variable: Customer Satisfaction

b

Predictors: (Constant), Security, Awareness, Ease of use

Source(s): Authors, SPSS output

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