Summary of the measurement model
| Constructs | Items [1] | Loadings | CR | AVE |
|---|---|---|---|---|
| AW | AW | 1.000 | 1.000 | 1.000 |
| CN | CN1 | 0.802 | 0.763 | 0.520 |
| CN2 | 0.703 | |||
| CN3 | 0.650 | |||
| CV | CV3 | 1.000 | 1.000 | 1.000 |
| EB | EB1 | 0.909 | 0.743 | 0.600 |
| EB2 | 0.611 | |||
| EBB | EBB2 | 0.675 | 0.801 | 0.503 |
| EBB3 | 0.644 | |||
| EBB5 | 0.710 | |||
| EBB6 | 0.798 | |||
| EO | EO2 | 0.739 | 0.757 | 0.510 |
| EO3 | 0.691 | |||
| EO4 | 0.711 | |||
| INF | INF2 | 0.941 | 0.796 | 0.667 |
| INF3 | 0.670 | |||
| INT | INT1 | 0.762 | 0.761 | 0.614 |
| INT2 | 0.805 | |||
| JG | JG1 | 0.710 | 0.746 | 0.596 |
| JG2 | 0.829 | |||
| MI | MI2 | 0.628 | 0.779 | 0.546 |
| MI3 | 0.889 | |||
| MI4 | 0.674 | |||
| NR | NR1 | 0.811 | 0.802 | 0.588 |
| NR2 | 0.920 | |||
| NR3 | 0.510 | |||
| PCE | PCE1 | 0.579 | 0.766 | 0.635 |
| PCE3 | 0.966 | |||
| RP | RP1 | 0.762 | 0.808 | 0.679 |
| RP2 | 0.881 | |||
| RV | RV1 | 0.785 | 0.820 | 0.695 |
| RV2 | 0.879 | |||
| SC | SC1 | 0.630 | 0.785 | 0.552 |
| SC2 | 0.818 | |||
| SC3 | 0.768 | |||
| SK | SK1 | 0.692 | 0.757 | 0.510 |
| SK2 | 0.722 | |||
| SK3 | 0.727 | |||
| SQ | SQ2 | 1.000 | 1.000 | 1.000 |
| TR | TR1 | 0.893 | 0.796 | 0.664 |
| TR2 | 0.728 |
| Constructs | Items | Loadings | CR | AVE |
|---|---|---|---|---|
| AW | AW | 1.000 | 1.000 | 1.000 |
| CN | CN1 | 0.802 | 0.763 | 0.520 |
| CN2 | 0.703 | |||
| CN3 | 0.650 | |||
| CV | CV3 | 1.000 | 1.000 | 1.000 |
| EB | EB1 | 0.909 | 0.743 | 0.600 |
| EB2 | 0.611 | |||
| EBB | EBB2 | 0.675 | 0.801 | 0.503 |
| EBB3 | 0.644 | |||
| EBB5 | 0.710 | |||
| EBB6 | 0.798 | |||
| EO | EO2 | 0.739 | 0.757 | 0.510 |
| EO3 | 0.691 | |||
| EO4 | 0.711 | |||
| INF | INF2 | 0.941 | 0.796 | 0.667 |
| INF3 | 0.670 | |||
| INT | INT1 | 0.762 | 0.761 | 0.614 |
| INT2 | 0.805 | |||
| JG | JG1 | 0.710 | 0.746 | 0.596 |
| JG2 | 0.829 | |||
| MI | MI2 | 0.628 | 0.779 | 0.546 |
| MI3 | 0.889 | |||
| MI4 | 0.674 | |||
| NR | NR1 | 0.811 | 0.802 | 0.588 |
| NR2 | 0.920 | |||
| NR3 | 0.510 | |||
| PCE | PCE1 | 0.579 | 0.766 | 0.635 |
| PCE3 | 0.966 | |||
| RP | RP1 | 0.762 | 0.808 | 0.679 |
| RP2 | 0.881 | |||
| RV | RV1 | 0.785 | 0.820 | 0.695 |
| RV2 | 0.879 | |||
| SC | SC1 | 0.630 | 0.785 | 0.552 |
| SC2 | 0.818 | |||
| SC3 | 0.768 | |||
| SK | SK1 | 0.692 | 0.757 | 0.510 |
| SK2 | 0.722 | |||
| SK3 | 0.727 | |||
| SQ | SQ2 | 1.000 | 1.000 | 1.000 |
| TR | TR1 | 0.893 | 0.796 | 0.664 |
| TR2 | 0.728 |
The items are part of the survey instrument which has been approved as an intellectual property (IP) right (protected under the Copyright Act 1987) and in the process of registration with MyIPO.
PCE = perceive consumer effectiveness; AW = awareness; CN = concern; SK = skepticism; MI = oral intensity; INF = information; JG = judgment; RP = reputation; SQ = service quality; EB = economic benefit; CV = convenience; TR = technology-related factor; RV = religious value; SC = social context; NR = neutralization; EO = ethical obligation; INT = intent; EBB = ethical banking behavior