Original measurement items (adapted)
| Measurement items | |
|---|---|
| Section | Sources |
| Section A Demographic profile | Owoyemi and Ekwoaba (2014) Finnegan and Longaigh (2002) |
| 1. Gender | |
| 2. Ethnicity | |
| 3. Age | |
| 4. Education | |
| 5. Designation | |
| 6. Working experiences | |
| 7. Department | |
| 8. Headquarter | |
| 9. Is the subsidiary wholly owned by headquarters? | |
| Section B Control mechanism | Minciullo (2016) |
| 1. Operating expenditures | |
| 2. Project figures | |
| 3. Quality control assessments | |
| 4. Budgeting process | |
| 5. Resource allocation | |
| 6. Capital equipment purchases | |
| 7. Strategic business plans | |
| Section C Bureaucratic control | Auzair and Langfield-Smith (2005) |
| 1. Rather than focusing on the attainment of the desired targets, management monitors staff decisions advections on an ongoing basis | |
| 2. Managers focus on the attainment of present targets and allows the staff considerable discretion in deciding the best way of achieving these targets | |
| 3. Written rules, policies, procedures and targets are communicated formally to all employees | |
| 4. Rules, policies, procedures and targets are communicated informally to all employees | |
| 5. Employees’ actions and targets are precise, timely and frequently monitored | |
| 6. Employees’ actions and targets are infrequently monitored and there is some discretion in achieving these standards | |
| 7. The control system limits managers from responding to new, previously uncontemplated opportunities | |
| 8. The control system provides the flexibility for managers to respond to new, previously uncontemplated opportunities | |
| 9. Controls are applied throughout the organization uniformly and impersonally to avoid involvement with individual personalities and personal preferences of staff | |
| 10. Controls are applied throughout the organization taking into account individual personalities and personal preferences of staff | |
| Section D Output control | Su et al. (2013) |
| 1. Performance evaluations place emphasis on results | |
| 2. There are clear and planned performance targets set for employees | |
| 3. Pre-established targets are used as a benchmark for evaluations | |
| 4. Regardless of what employees are like personally, their performance is judged by results achieved | |
| 5. The rewards employees receive are linked to results | |
| 6. Employees who do not reach objectives receive a low performance rating | |
| Section E Cultural control | Su et al. (2013) |
| 1. Employees must undergo a series of evaluations before they are hired | |
| 2. Employees receive substantial training before they assume new responsibilities | |
| 3. New employees undergo orientation regarding organizational activities | |
| 4. Our business unit has gone to great lengths to establish staffing policies and procedures | |
| 5. Employees are expected to adhere to established staffing policies and procedures | |
| 6. Employees are given ample opportunity to broaden their range of talents | |
| 7. Our business unit provides on-going training and skill development to employees | |
| Measurement items | |
|---|---|
| Section | Sources |
| 1. Gender | |
| 2. Ethnicity | |
| 3. Age | |
| 4. Education | |
| 5. Designation | |
| 6. Working experiences | |
| 7. Department | |
| 8. Headquarter | |
| 9. Is the subsidiary wholly owned by headquarters? | |
| 1. Operating expenditures | |
| 2. Project figures | |
| 3. Quality control assessments | |
| 4. Budgeting process | |
| 5. Resource allocation | |
| 6. Capital equipment purchases | |
| 7. Strategic business plans | |
| 1. Rather than focusing on the attainment of the desired targets, management monitors staff decisions advections on an ongoing basis | |
| 2. Managers focus on the attainment of present targets and allows the staff considerable discretion in deciding the best way of achieving these targets | |
| 3. Written rules, policies, procedures and targets are communicated formally to all employees | |
| 4. Rules, policies, procedures and targets are communicated informally to all employees | |
| 5. Employees’ actions and targets are precise, timely and frequently monitored | |
| 6. Employees’ actions and targets are infrequently monitored and there is some discretion in achieving these standards | |
| 7. The control system limits managers from responding to new, previously uncontemplated opportunities | |
| 8. The control system provides the flexibility for managers to respond to new, previously uncontemplated opportunities | |
| 9. Controls are applied throughout the organization uniformly and impersonally to avoid involvement with individual personalities and personal preferences of staff | |
| 10. Controls are applied throughout the organization taking into account individual personalities and personal preferences of staff | |
| 1. Performance evaluations place emphasis on results | |
| 2. There are clear and planned performance targets set for employees | |
| 3. Pre-established targets are used as a benchmark for evaluations | |
| 4. Regardless of what employees are like personally, their performance is judged by results achieved | |
| 5. The rewards employees receive are linked to results | |
| 6. Employees who do not reach objectives receive a low performance rating | |
| 1. Employees must undergo a series of evaluations before they are hired | |
| 2. Employees receive substantial training before they assume new responsibilities | |
| 3. New employees undergo orientation regarding organizational activities | |
| 4. Our business unit has gone to great lengths to establish staffing policies and procedures | |
| 5. Employees are expected to adhere to established staffing policies and procedures | |
| 6. Employees are given ample opportunity to broaden their range of talents | |
| 7. Our business unit provides on-going training and skill development to employees | |
Source(s): Authors’ own work
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