Table 2

Summary Of Positive And Negative Features Of Interpersonal And Virtual Communication

Interpersonal CommunicationVirtual Communication
Positive Features

Ready access to non-verbal elements of communication (body language, gestures, facial expressions)

Misconceptions can be corrected fluidly and quickly

No barrier between communicators—no gatekeeper

Synchronicity—communication happens in real time and is effervescent

Availability, accessibility of the receiver

Medium acts as buffer between communicators

Increased access for synchronous and asynchronous communication

Time to reflect privately and to compose thoughts

Those with sensory disabilities have additional mode for communicating

Synchronous and asynchronous communication possible

Negative Features

Dependent upon interpersonal communication skills

Reflection is done publicly

Body language and expressions may be misinterpreted

No buffer or gatekeeper between communicators

Individuals with sensory disabilities may be excluded from communication

Limited opportunity for asynchronous communication

Requires literacy skills, technological skills

Quality of communication is medium-dependent

Socioeconomic factors: communication among the privileged or wealthy?

Difficult to avoid communication

Barrier between communicators

Synchronous communication more expensive/technology dependent than asynchronous communication

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