TABLE 1

Framework for Thinking About Social Connectedness in Online Learning

Group Structure TheoryCommunication Theory
Instructor (Source)Tech (Channel)Learners (Receivers)
Initial status assessment1. Recognize differences in online pedagogies and incorporate strategies that facilitate learners’ efforts to initially assess their position within the class group.2. Capitalize on what technology can do and overcome what technology cannot do in order to facilitate learners’ efforts to initially assess their position within the class group.3. Manage learners’ technical literacy and/or access level in order to facilitate the communication necessary to initially assess their position within the class group.
Norm development4. Recognize differences in online pedagogies and incorporate strategies that accommodate frequent interaction necessary for norm development.5. Capitalize on what technology can do and overcome what technology cannot do in order to accommodate frequent interaction necessary for norm development.6. Manage the frequency of learners’ interaction necessary for norm development.
Role differentiation7. Recognize differences in online pedagogies and incorporate strategies that accommodate participants getting to know one another sufficiently to realize their role within the group.8. Capitalize on what technology can do and overcome what technology cannot do in order to accommodate participants getting to know one another sufficiently to realize their role within the group.9. Manage issues of online student collegiality so they can realize their role within the group.

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