Table 3 Microlevel Strategies to Enhance... | Emerald Publishing

Table 3

Microlevel Strategies to Enhance Faculty Online Presence and Caring Behavior

	#1 Provides timely communication.
Recommendation	The methods and conveyance of timely, respectful feedback are crucial.
Strategies	Respond to students within 24 hours Provide personalized and caring feedback Provide clear response in communication via LMS and syllabus Grade assignments within 1 week of due date Respond to all students’ first posts/stay engaged Welcome message describes expected time frames for faculty response Keep students on track by adding reminders Address student by name Use a positive opening sentence for example- “Thank you for your email ...” “Thank you for sharing your concerns ...” “Just checking in ...” “Thank you for your contributions in the course.”
Recommendation	#2 Offers academic support and invests in student success.
Strategies	Identify ways to reach professor Provide tips for success in course Call and check in twice during course Complement what resonates and then provide constructive feedback Provide weekly overview with individual specific feedback Provide inspirational quotes related to caring and presence and self-care Identify at risk students early; provide ongoing feedback to students Provide links to tutor, writing center, research librarian Offer to read sections of rough draft of assignments; Rewrite a few sentences as examples—provide students with examples Provide exemplars of completed assignments Provide detailed rubrics Provide APA Manual page numbers for specific APA errors Create a common tips for writing sheet based on common mistakes
Recommendation	#3 Presents an empathetic presence with authentic communication.
Strategies	Avoid generic reply functions to respond Stick with feedback guidelines and expectations Find out student’s preferred name student and use it Make video announcements Give individual feedback so that student knows that faculty read the post Faculty participate in discussion, try to evolve conversation Post clarifying announcements Share personal information Be flexible in accelerated programs Be kind in response in communications and announcements Write generic highlights and wraps ups and then add a few lines to make it specific to the present group of students.
Recommendation	#4 Be flexible as an instructor. Demonstrate authentic communication to and investment in the student throughout faculty-student interactions.
Strategies	Be patient with beginning online students Be flexible when you (faculty) make a mistake Provide a welcome letter for students before the course begins and in the course Be flexible with deadlines Be authentic and humble Admit when you have made a mistake; state how you will correct the mistake If you are delayed in grading—communicate such to the students with a time frame Late grading should be the exception not the rule

	#1 Provides timely communication.
Recommendation	The methods and conveyance of timely, respectful feedback are crucial.
Strategies	Respond to students within 24 hours Provide personalized and caring feedback Provide clear response in communication via LMS and syllabus Grade assignments within 1 week of due date Respond to all students’ first posts/stay engaged Welcome message describes expected time frames for faculty response Keep students on track by adding reminders Address student by name Use a positive opening sentence for example- “Thank you for your email ...” “Thank you for sharing your concerns ...” “Just checking in ...” “Thank you for your contributions in the course.”
Recommendation	#2 Offers academic support and invests in student success.
Strategies	Identify ways to reach professor Provide tips for success in course Call and check in twice during course Complement what resonates and then provide constructive feedback Provide weekly overview with individual specific feedback Provide inspirational quotes related to caring and presence and self-care Identify at risk students early; provide ongoing feedback to students Provide links to tutor, writing center, research librarian Offer to read sections of rough draft of assignments; Rewrite a few sentences as examples—provide students with examples Provide exemplars of completed assignments Provide detailed rubrics Provide APA Manual page numbers for specific APA errors Create a common tips for writing sheet based on common mistakes
Recommendation	#3 Presents an empathetic presence with authentic communication.
Strategies	Avoid generic reply functions to respond Stick with feedback guidelines and expectations Find out student’s preferred name student and use it Make video announcements Give individual feedback so that student knows that faculty read the post Faculty participate in discussion, try to evolve conversation Post clarifying announcements Share personal information Be flexible in accelerated programs Be kind in response in communications and announcements Write generic highlights and wraps ups and then add a few lines to make it specific to the present group of students.
Recommendation	#4 Be flexible as an instructor. Demonstrate authentic communication to and investment in the student throughout faculty-student interactions.
Strategies	Be patient with beginning online students Be flexible when you (faculty) make a mistake Provide a welcome letter for students before the course begins and in the course Be flexible with deadlines Be authentic and humble Admit when you have made a mistake; state how you will correct the mistake If you are delayed in grading—communicate such to the students with a time frame Late grading should be the exception not the rule