Table 1

Summary of communication factors for sustainability

Communication factors for sustainabilityDescriptionReferences
1. LeadershipImproves organisational resilience and performance, fostering effective communication and collaboration, while balancing economic, social and environmental aspectsJaved et al. (2021), Suriyankietkaew and Avery (2014) 
2. ReportingVoluntary initiative, known as sustainability reporting, corporate sustainability reporting, CSR reporting, sustainable development reporting or environment, social and governance reporting involves assessment and communication of an organisational sustainability efforts and progressAmran and Ooi (2014), Crane and Glozer (2016), Devin and Lane (2014), Farneti and Guthrie (2009), Hidayah et al. (2019), Ibáñez-Forés et al. (2022), Ramos et al. (2021) 
3. Employee engagementCatalyses transformative ideas and operational efficiency, tackling sustainability challenges and addressing positive impacts at multiple organisational levelsAiswarya and Ramasundaram (2020), Crane and Glozer (2016), Hohnen (2007) 
4. PolicyDefines an organisation’s social responsibility and integrates sustainability into its culture and strategyHutchins and Sutherland (2008), Moneva et al. (2007), Van Grinsven and Visser (2011) 
5. TrainingTransforms sustainability resources, enhances sustainability efforts and links these activities to financial performanceBatulan et al. (2021), Székely and Knirsch (2005) 
6. Vision/missionDirects sustainability strategies, promotes communication and ensures the integration of sustainability into business operations and policiesAmey et al. (2020), Becodo (2018), Klein et al. (2020), Millar et al. (2012) 
7. SupportDemonstrates organisational sustainability values, establishes partnerships and shapes attitudes and sustainability outcomesBasil et al. (2011), Saz-Gil et al. (2020) 
8. Diversity and InclusionInfluences sustainability performance and manages dynamics, team collaboration and organisational measurementBuallay et al. (2022), Gehrels and Suleri (2016), Horak et al. (2018), Khatri (2023) 
Source(s): Authors’ own work

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