Table 2

Mean values for communication factors, ranked from highest to lowest for different organisation types

RankCSO (N:11)Corporations (N:26)PSOs (N:76)
1Polices (3.91)Policies (4.31)Policies (3.82)
2Leadership (3.82)Leadership (4.15)Vision and mission (3.81)
3Vision and mission (3.73)Vision and mission (4.00)Employee engagement (3.65)
4Employee engagement (3.64)Diversity and inclusion (3.96)Reporting (3.36)
5Training (3.36)Support (3.77)Training (3.34)
6Reporting (3.27)Reporting (3.69)Leadership (3.34)
7Support (3.27)Employee engagement (3.62)Support (3.27)
8Diversity and inclusion (3.25)Training (3.42)Diversity and inclusion (3.25)
Source(s): Authors’ own work

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