Table A1 Heuristic evaluation survey... | Emerald Publishing

Table A1

Heuristic evaluation survey

Question	Nielsen rule
1. Words, descriptions and symbols were fully understood	2
2. I could always go back or undo an action in case of an error	3
3. The design was consistent. Buttons, diagrams and images have schematic and colour uniformity	4, 9
4. I was not confused or made any mistake while performing the tasks	6
5. I did not have to remember my previous actions while performing the tasks	7
6. Being an unexperienced user, I found it easy to follow the steps I had to perform	8
7. I could easily understand what the charts show	2, 8
8. I could easily navigate to the home screen from anywhere	3
9. I could correct any action taken by mistake quickly and easily	5, 1
10. I could find every page I was requested quickly and easily	3, 1
11. I was able to find more information about each platform element easily	10

Question	Nielsen rule
1. Words, descriptions and symbols were fully understood	2
2. I could always go back or undo an action in case of an error	3
3. The design was consistent. Buttons, diagrams and images have schematic and colour uniformity	4, 9
4. I was not confused or made any mistake while performing the tasks	6
5. I did not have to remember my previous actions while performing the tasks	7
6. Being an unexperienced user, I found it easy to follow the steps I had to perform	8
7. I could easily understand what the charts show	2, 8
8. I could easily navigate to the home screen from anywhere	3
9. I could correct any action taken by mistake quickly and easily	5, 1
10. I could find every page I was requested quickly and easily	3, 1
11. I was able to find more information about each platform element easily	10

Source(s): Table created by authors