Table 2 Summary of findings... | Emerald Publishing

Table 2

Summary of findings (facilitating factors)

Facilitating factors	Examples (from data)
Individual
Experience	“I hadn’t thought of [the challenges of teleworking] because I’ve work from home for so long that I’m kind of used to it.” (P25)
Home-office resources	“Having this [separate] space … It is healthy … it’s helped a lot.” (P1) “I’m in the study, so I’ve got a little bit more ability to switch off.” (P27)
Group
Shared norms and expectations	“We had a conversation about expectations … my team don’t expect me to be contactable during weekends.” (P15) “I’ve got to understand what those [connectivity] rules are for other people to make the most of those relationships.” (P22) “We’re a team, we have to understand that we will have individual preferences … If you need focus time, go on red, we won’t disturb you … it’s kind of an unwritten rule.” (P2)
Organisational
Policy (e.g. mandated disconnection)	“I’m lucky in that I have a bandwidth that I can generally work in, and it’s 7:00 AM to 7:00 PM so because it’s government, I’m pretty much required to work in that bandwidth.” (P19) “We’ve got a health and wellbeing officer – she’s got a small team … they’re very conscious of [connectivity].” (P2)
Culture and leadership behaviour	“I’m very fortunate to work somewhere that has that mentality and cares, because it’s certainly not the experience that I know a lot of other people have had.” (P8)
Performance measurement	“We are very much output-based … there’s no pressure to be online, because as long as you get the job done, I don’t really mind when you do it.” (P2)

Facilitating factors	Examples (from data)
Individual
Experience	“I hadn’t thought of [the challenges of teleworking] because I’ve work from home for so long that I’m kind of used to it.” (P25)
Home-office resources	“Having this [separate] space … It is healthy … it’s helped a lot.” (P1)“I’m in the study, so I’ve got a little bit more ability to switch off.” (P27)
Group
Shared norms and expectations	“We had a conversation about expectations … my team don’t expect me to be contactable during weekends.” (P15)“I’ve got to understand what those [connectivity] rules are for other people to make the most of those relationships.” (P22)“We’re a team, we have to understand that we will have individual preferences … If you need focus time, go on red, we won’t disturb you … it’s kind of an unwritten rule.” (P2)
Organisational
Policy (e.g. mandated disconnection)	“I’m lucky in that I have a bandwidth that I can generally work in, and it’s 7:00 AM to 7:00 PM so because it’s government, I’m pretty much required to work in that bandwidth.” (P19)“We’ve got a health and wellbeing officer – she’s got a small team … they’re very conscious of [connectivity].” (P2)
Culture and leadership behaviour	“I’m very fortunate to work somewhere that has that mentality and cares, because it’s certainly not the experience that I know a lot of other people have had.” (P8)
Performance measurement	“We are very much output-based … there’s no pressure to be online, because as long as you get the job done, I don’t really mind when you do it.” (P2)

Source(s): Authors’ own work