Table 3

Summary of findings (barrier factors)

Barrier factorsExamples (from data)
Individual
Home and technological resources (inadequate)“I own a small house … it’s not ideal … [Work] is intrusive.” (P10)
“I wasn’t considered critical enough in my position to have the right technology to support the work that I do.” (P6)
Hierarchy“The nature of my role never really lends itself to [remaining connected].” (P4)
“With that [hierarchical position] comes a level of expectation of availability … that’s where the double edged sword sits for me.” (P15)
Group
Lack of shared understanding, norms or respect“[My manager] has a meeting every day … without purpose … That puts it in the back of your head that she’s checking that you’re actually sitting at your computer” (P1)
“There hasn’t been a lot of structure in agreed ways of communicating … We never agree on how we’re going to interact with each other and make sure that we’re all having the same conversations … no one made any effort.” (P6)
“No one pays attention to what you’ve got blocked out in your calendar … people will just book things in when it suits them” (P9)
Organisational
Industry/work pace“You don’t know whether [it’s] gonna be a quiet night or whether you’re going to be constantly running … [I work in] a reactionary environment.” (P15)
Control norms“I did feel [anxious], coming from an employer that was very micromanaging … I used to be like, ‘Oh, my God, she can see me, I need to always be active’.” (P4)
“[My manager] really struggled with not having people there physically in the workplace … I’d go ‘Oh, should I [leave my desk]? Is MS Team gonna go yellow?’ [referring to the activity icon].” (P1)

Source(s): Authors’ own work

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